FAQs

Frequently asked questions. For example, "Do you have a FAQ section?" Yes we do, it is here.

Contact Information
Customer service is available Monday through Friday, between 8:00 am and 5:00 pm Central Standard Time and we'd love to hear from you. Please be ready ...
Mon, 27 Jul, 2020 at 11:38 AM
Backorders
At Merchtable we define a "Backorder" as a product that the store owner is allowing the public to purchase while it is in production (usually afte...
Thu, 23 Jul, 2020 at 3:20 PM
Cookies
A cookie is a unique identifier that is transferred to your device and allows our systems to recognize your device. Merchtable uses cookies to enable many o...
Thu, 23 Jul, 2020 at 3:32 PM
Returns & Exchanges
We want you to be 100% satisfied with your purchase. If you are not, you may return it to us within fourteen (14) days of the delivery date for a refund. P...
Tue, 31 Aug, 2021 at 9:34 AM
Currency
All Merchtable stores are configured to display prices and transactions in the United States Dollar (USD).
Mon, 27 Jul, 2020 at 11:36 AM
Pending Credit/Debit Card Transactions
In some cases, if you experience an error message while attempting to make a purchase with us your bank will temporarily put the transaction total on hold e...
Mon, 27 Jul, 2020 at 11:51 AM
Sizes & Measurements
Sizing charts for most items sold on Merchtable are available at the links below.  Since many of the garments we sell are printed in a wide variety of s...
Mon, 3 Aug, 2020 at 10:21 AM
Digital Music Downloads
Having trouble with a download or expired link? Visit your account at https://shop.merchtable.com/account/digital_files to retrieve your files at any time. ...
Mon, 3 Aug, 2020 at 11:27 AM
Pre-Orders
At Merchtable we define a "Pre-Order" as a product that the store owner is allowing the public to purchase before it has been produced, or while i...
Mon, 3 Aug, 2020 at 11:29 AM
New Store Inquiry
Thank you for reaching out. If you are interested in partnering with Merchtable, we'd love if you could please let us know more about your project. ...
Fri, 11 Feb, 2022 at 8:30 AM